Privacy Policy

Effective Date: 25 July 2026
Last Updated: 25 July 2026

1. Introduction

Unitown Realty Pvt. Ltd. (“Unitown Realty“, “we“, “our“, or “us“) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, protect, and process your personal data when you visit our website, submit an enquiry, contact us, or use any of our services.

This Privacy Policy has been prepared in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Digital Personal Data Protection Rules, 2025, along with other applicable laws of India.

By using our website or voluntarily providing your personal data, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

Unitown Realty Pvt. Ltd. is a real estate consultancy and advisory company providing assistance for residential, commercial, plotted developments, luxury properties, investment opportunities, home-buying guidance, site visits, and related real estate services across India.

3. Personal Data We Collect

We collect only the personal data that you voluntarily provide while interacting with us.

Depending on your interaction with us, we may collect:

• Full Name
• Mobile Number
• Email Address
• City or Location
• Property Preferences
• Budget
• Preferred Project or Builder
• Site Visit Requests
• Loan Assistance Requirements
• Communication Preferences
• Messages or Comments submitted by you
• Any additional information you voluntarily provide through enquiry forms, emails, WhatsApp, telephone conversations, or other communication channels.

We may also collect certain technical information automatically, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Information
• Cookies and Similar Technologies

4. How We Collect Your Personal Data

We collect personal data when you voluntarily:

• Fill out an enquiry form on our website.
• Request a callback.
• Contact us through telephone.
• Contact us via WhatsApp.
• Send us an email.
• Request project details.
• Download brochures.
• Register your interest in a property.
• Schedule a site visit.
• Submit information through our digital advertisements or other marketing campaigns.
• Interact with our website.

We do not knowingly collect personal data without your knowledge or participation.

5. Purpose of Processing Your Personal Data

We process your personal data only for lawful and legitimate business purposes, including:

• Responding to your enquiries.
• Contacting you regarding your property requirements.
• Sharing project information, brochures, pricing, floor plans, and payment plans.
• Arranging site visits.
• Providing real estate consultation.
• Assisting with property purchase decisions.
• Providing customer support.
• Sending updates regarding projects you have shown interest in.
• Sending promotional offers, newsletters, or marketing communications where permitted under applicable law.
• Improving our website, services, and customer experience.
• Maintaining records of enquiries and customer interactions.
• Complying with applicable legal and regulatory requirements.

We process your personal data only to the extent reasonably necessary for these purposes.

6. Consent

We collect and process your personal data only after you voluntarily provide it to us.

By submitting an enquiry form, requesting information, or otherwise providing your personal data through our website or communication channels, you consent to Unitown Realty Pvt. Ltd. processing your personal data for the purposes described in this Privacy Policy.

Where required under applicable law, we will seek your consent before sending promotional communications.

You may withdraw your consent at any time by contacting us using the contact details provided in this Privacy Policy. Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

7. Data Accuracy

You are responsible for ensuring that the personal data you provide to us is accurate, complete, and up to date.

If any information changes, you may contact us to request corrections or updates.

8. Sharing of Personal Data

Unitown Realty Pvt. Ltd. does not sell, rent, trade, or commercially distribute your personal data.

Your personal data is collected and processed solely by Unitown Realty Pvt. Ltd. for the purposes described in this Privacy Policy.

We may disclose personal data only where required by law, regulation, court order, or lawful government request.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Remember user preferences.
• Understand website traffic.
• Analyse visitor behaviour.
• Improve user experience.

You may disable cookies through your browser settings; however, certain website features may not function properly.

10. Data Security

We implement reasonable technical, administrative, and organisational safeguards designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or misuse.

While we strive to use commercially reasonable measures to protect your personal data, no method of electronic storage or internet transmission is completely secure.

11. Data Retention

We retain your personal data only for as long as reasonably necessary to:

• Respond to your enquiry.
• Provide our services.
• Maintain customer relationship records.
• Comply with legal obligations.
• Resolve disputes.
• Enforce our agreements.

When your personal data is no longer required, we will securely delete or anonymize it in accordance with applicable legal requirements.

12. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data where applicable.
• Withdraw consent for processing where consent is the basis of processing.
• Request information regarding the processing of your personal data.
• Lodge a grievance regarding the handling of your personal data.

We will respond to eligible requests within the timeframes required under applicable law.

13. Children’s Privacy

Our services are intended for individuals who are legally competent to enter into contracts under applicable law.

We do not knowingly collect personal data from children where parental consent is required under applicable law. If we become aware that such personal data has been collected without the necessary consent, we will take appropriate steps to delete it.

14. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or regulatory guidance.

The updated version will be published on this page with a revised “Last Updated” date. Your continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy.

16. Grievance Redressal

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, you may contact us.

Grievance Officer

Unitown Realty Pvt. Ltd.
Email: privacy@unitown.in (or your designated privacy/grievance email)
Phone: +91-99995-92083
Address: Vipul Trade Centre, Sector 48, Gurugram, Haryana, India

We will acknowledge and address your grievance within the timelines prescribed under applicable law.

17. Contact Us

If you have any questions regarding this Privacy Policy, you may contact:

Unitown Realty Pvt. Ltd.
Website: https://unitown.in
Email: info@unitown.in (or your official support email)
Phone: +91-99995-92083